COVID-19 Information

COVID-19 Information

Update March 24 2020

Due to the latest  measures in place in the UK in response to COVID-19, the BFI Shop is currently closed.

In the interests of staff and public safety, our team cannot travel to the Shop in central London, and as such we are currently unable to dispatch orders.

Customers can still place orders online, but please be aware that shipping of any orders will be delayed until we reopen (date unknown at present).

Orders placed before 23.59 GMT on Thursday 19th March have been processed (unless you have received an email from us notifying you otherwise).

BFI DVD / Blu-rays (including our April and May 2020 new releases) are still available to order from other online retailers.

Our phone lines are currently closed, but if you have any questions, please get in touch at

To confirm whether your membership gift pack has been sent, please contact who will be able to verify the status of your order.

We sincerely apologise for any disappointment or inconvenience caused, but hope you will understand that the health and safety of our staff, as well as the wider population, is of paramount importance to us.

Any further updates will be posted here

In the meantime, if you're in the UK why not explore the greatest global cinema on demand on the BFI Player

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