Contact us

The BFI Shop is open 11am to 8.30pm every day. Phone us on 020 7815 1350 or email 


Our physical shop at BFI Southbank is now closed until further notice, as a result our online shop is no longer able to ship orders.

Orders placed before 1.30 GMT on Thursday 19th March have been processed (unless you have received an out of stock email from us).

To confirm whether your membership gift pack has been sent, please contact who will be able to confirm the status of your order.

If you have any questions about you order, please contact us at 

For queries regarding films stored at the Archive, please click here. 

For queries regarding Membership please contact the Membership Team directly at:

BFI Stephen Street can be contacted on 0207 255 1444

Our shop is located at BFI Southbank, Belvedere Road, South Bank, London, SE1 8XT


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